MicroCAD Productivity Suite
Our commitment to our customers’ success led to the development of our all- in-one Productivity Suite. We packaged up our top 3 requested services into 1 suite:
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Productivity Tool Suite Services
Priority technical support
Advanced tool sets for your software
Personalized sesión with our Industry
Priority Technical Support
Gives you top-priority, unlimited access to our Helpdesk with live experts to answer your emails and phone calls in a 4 hour response time. This gives additional support to offset your IT Department’s
workload. It does not include product training, hardware, viruses, 3rd party addons, etc. Examples of FAQ support issues covered:
> Autodesk Administration and Licensing Assistance,
Guided Installation Instruction
> General Software Usage Questions, Error messages
Advanced Tool Sets for your Software
Our Advanced tool sets are custom add-ins to AutoCAD, Revit and Civil 3D
Revit Tools
MicroCAD Revit Tools is a series of add-in utilities for Revit Architecture, Structure and MEP. The tools extend the capabilities of Revit in various key areas. They are easy to use and make working in Revit easier and more efficient.
Civil 3D Tools
MicroCAD Civil 3D Tools is a set of essential productivity plug-ins that will make your work in Civil 3D fast, easy and efficient. These tools will dramatically reduce the number of tedious tasks and help you focus on your engineering challenges.
AutoCAD Tools
AutoCAD Tools is an add-on, containing a series of helpful tools and commands for AutoCAD. It’s designed to extend the capabilities of AutoCAD with various key features, including expanded annotation capabilities, a selection filter, and the ability to convert and define
2D and 3D polylines.
Personalized Session with our Industry Experts
Workflow Performance analysis. As part of the Productivity suite, MicroCAD will offer you an annual complementary session to review your current workflow and processes. The analysis will be performed by one of our industry experts, and who will share a summary of recommendations and action plan on how to optimize your operation. The process must be scheduled within 90 days of the support contract start or renewal date.
When your Company’s needs exceed the
offerings in the Productivity Suite, we also offer Consulting Services, Hourly technical Support, Custom Training as well as Staff Augmentation. Speak to your Account Manager.
Clients who do not purchase the productivity suite will have a limited amount of access and time on support desk, as well as a lower priority.
